The leadership team
With over 100 years of combined experience, we have a collection of professional teams, leading us forward, perfecting our craft.
Craig Stevens
Chief Executive Officer (CEO)
Chief Executive Officer, Craig Stevens, a seasoned Health Care Executive with global experience across several Health Industry sectors. Most recently responsible for Amplifon Group's operations in Asia Pacific as Executive Vice President, Craig oversaw the group's expansion into China in addition to its operations in Australia, New Zealand, and India. As a member of the Global Executive Leadership Team, Craig also was involved in wider Group Strategy development and implementation. Before this, Craig held the position of General Manager of Amplifon Germany between 2014 and 2017, as well as General Manager of Amplifon UK between July 2015 and January 2017. Before joining Amplifon Group, Craig held various positions in General and Operations Management, as well as Business Development roles in various Health Care sectors including Radiology and Radiation Oncology, in both the Private and Public Sectors. Craig holds an MBA from the University of Adelaide, a Degree in Health Service Management from Flinders University of South Australia, and is a graduate of the Advanced General Management Program of IESE University in Barcelona.
Mark Fisher
Chief Financial Officer (CFO)
Chief Financial Officer, Mark Fisher, is responsible for leading the finance, information technology, procurement, business development, legal and facilities for National Dental Care. As a member of the Executive Committee, Mark is also involved in developing and implementing the strategic vision of the company. Mark has over two decades of experience in international finance, advisory and capital markets in Australia and London. Before joining NDC, he was senior director at Credit Suisse in Australia, advising on strategic reviews and capital management on over $50 billion of successful transactions. At UBS in London, he also had oversight of healthcare franchises in France, Germany and Switzerland. Mark commenced his career as a Chartered Accountant at KPMG, before spending a decade in London before moving to Australia in 2011.
Derek Shearer
Chief Operating Officer (COO)
Chief Operating Officer, Derek Shearer, is well known and admired for his collaborative skills which built his executive career in multi-national companies. His success in growing businesses with outstanding commercial results in the healthcare, hospitality and retail spheres, has come through in his ability to create and deliver effective strategic plans for business transformation. Derek has developed National Dental Care's strategic direction for Australia-wide growth in top-flight dental practices, with ongoing excellence in clinician training, cutting-edge technology, and a high level of patient care. His ability to collaborate at all levels of the organisation creates unique, customised best-practice systems and policies. These are patient-care-focused and scalable for further growth. Derek is also a well-regarded mentor and coach who demonstrates leadership in complex and dynamic environments, building his teams along with the business.
Chloe Harding
Chief Marketing Officer (CMO)
Chloe Harding, our accomplished Chief Marketing Officer at National Dental Care. With a passion for digital marketing and a proven track record in driving new patient growth, Chloe brings a wealth of expertise and innovative strategies to our team. Leveraging her extensive experience in the healthcare industry, she spearheads our digital marketing initiatives, pioneering targeted campaigns that effectively engage and attract prospective patients. Prior to working in the healthcare sector, Chloe managed digital marketing & digital innovation at Woolworths and News Corp. Chloe's keen understanding of emerging trends and technologies enables her to optimise and grow our online presence, ensuring seamless user experiences and maximizing our reach across various digital platforms. Chloe’s strategic approach to new patient acquisition has played a pivotal role in expanding our customer base and enhancing our reputation as a leading dental group.
Aaron Trott
Chief Human Resources Officer (CHRO)
Aaron Trott is the Chief Human Resources Officer at National Dental Care. Aaron has been leading people and culture at NDC since joining in 2018. Aaron is an enthusiastic and driven Human Resources Executive, responsible for the full suite of People and Culture functions at NDC including Training and Development, Workplace Health and Safety, Compliance, Employee Relations, and Talent Acquisition. As an integral member of the Leadership Team, he plays a pivotal role in formulating and executing the strategic vision for our people strategy including clinician resourcing, organisational design and development of our support and practice teams. With over 17 years of experience, Aaron has a proven track record of managing complex Human Resources functions across the Hospitality, Retail, and Education sectors, with a focus on driving organisational excellence and innovation. His expertise in developing and leading high-performing teams has consistently enhanced organisational capabilities and fostered a culture of support, continuous improvement, and regulatory compliance.
Dan Drummond
Head of Information Technology
Dan Drummond is Head of Information Technology (IT) at National Dental Care (NDC) where he oversees the company's IT infrastructure, security, and systems. A founding member of the NDC Leadership team joining in 2013, Dan has been instrumental in developing secure online systems, transforming the organisation from a single-entity startup to an expansive network of nearly 100 fully supported practices. Prior to his role with NDC, Dan managed the IT systems at a mining analytics company, supporting its expansion from three to 155 international sites over 13 years. His extensive IT experience also includes significant IT evolutions in legal, educational, and healthcare organisations. A seasoned expert with over 25 years’ experience in IT infrastructure scaling, support, and security. Dan is committed to strategic IT leadership, exceptional practice support framework and fostering team growth. He enjoys mentoring new team members, helping to shape their careers within NDC's national network. His approach combines a strong commitment to operational excellence with a passion for supporting the practice teams and nurturing the next generation of IT professionals. Dan continues to drive innovation and security at the forefront of NDC ensuring robust support for its ongoing expansion and success.
Nikki Cox
National Operations Manager
Nikki Cox is the National Operations Manager at National Dental Care (NDC) where her passion for healthcare and deep industry knowledge fuel her dedication to excellence. With over 25 years in the healthcare industry, starting her career as a dental nurse, before progressing through nursing training and onto practice management. Impressively her career transitioned to healthcare management while balancing the demands of a young family, highlighting her resilience and adaptability. Nikki’s background includes managing the operational complexities for a specialist surgeons' medical group in the Northern Territory. Joining DB Dental in 2008 and becoming part of the broader team in 2016, Nikki has been pivotal in steering and guiding the west coast company through significant growth phases over the past 8 years and is now responsible for supporting the national business more broadly. Nikki thrives on collaborating with people, an expert at creating a supportive culture within practices, and leading teams to achieve the highest standards. Under her leadership, NDC practice and operational teams continue to expand and develop, driven by a commitment to clinical excellence and outstanding patient care.
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